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Fixing the Quicken 2007 Display Draw Issue

May 30, 2007 Posted by Jeff in : How-to , trackback, Email this post Email this post
Posted by Jeff

If you’re like me, you use quicken.  Well, If you have read my last posts, you realize that I don’t upgrade just for the sake of upgrading.  My theory is “Don’t fix what’s working”.  Well, Intuit has forced me to upgrade from 2004 (which was working just fine, thank you!), to 2007.  The reason they give is that they no longer support 2004’s bank update.  

Well, I went out and got quicken 2007.   It installed easy enough, and migrated all my crap. The only issue was that when I started up the new program, the screen was not being completely drawn.  I could not see the icons or the buttons on the new program, unless I guessed where they were, and hovered my mouse over it, I would see the button flicker slightly.  That was annoying for sure. I contacted Intuit customer support, sent screen shots, and found their solutions completely off base.  They told me to try deactivating all my services..  yea….brilliant, there’s a good solution. I tried it anyhow…nope…no difference.

hardwareaccel1.jpgI decided to take the bull by the horns and figure it out myself.  I realized that it was a screen draw issue.  At first I thought it might be that my DirectX version was old, but no…  I was up to date.  So I went into the display adapter setting..  I discovered my hardware acceleration was all the way up to max.  In the past, this has never presented a problem.  (I’m using a Diamond Viper II card). I figured, what the heck, and lowered the hardware acceleration all the way.  Started up Quicken 2007…BINGO! it works!!  After finding a compromise setting of about 45%, everything worked fine.  So if you experience this issue…lower the hardware accel on your display settings.  

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Comments»

1. David - August 19, 2008

Works great. Forget all the suggestions on the QuickenCommunity sight. This is it. Thanks